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Champion Health are a global provider of workplace health technologies. Our mission is to make healthier easier for everyone, through our digital wellbeing ecosystem.
As an employee, you will have 24/7 access to a world of wellbeing-related content, resources, insights and tools to improve all aspects of your health. We also enable leaders to better support the wellbeing of their organisation, through data-driven insights.
You have been provided with the opportunity to use our services by your organisation, who have purchased a subscription with us.
Please note, Champion Health Ltd is a company registered in England and Wales (company number 11456257, 10 Kenwood Park Road, Sheffield, S7 1NF).
Registering for our platform is easy. You should have received details on how to register from your employer (or friend/family member). Usually, this information is shared in an email.
To register on the desktop, follow the link provided by your employer (or friend/family member). This will take you straight to the registration page.
To register via the app, you will need a company code. This will be included in any correspondence sent by your employer (or friend/family member). If you’re not sure what your company code is, please contact your organisation.
You will need your company code to register for Champion Health via the app. Your company code will be included in any correspondence sent by your employer (or friend/family member). If you’re not sure what your company code is, please contact your organisation.
If you’re struggling to create your account, check the following steps:
The link provided by your employer (or friend/family member) will take you directly to the registration page. If this link isn’t working, check you are using a modern browser, such as the latest version of Chrome, Safari, Edge or Firefox. Our platform doesn’t work on older, less secure browsers, such as Internet Explorer.
To add an extra layer of security to your account, you will be asked to set up two-factor authentication after you’ve registered for a Champion account.
This involves choosing 3 security questions and answers from a pre-populated list. You will then be asked one of these questions each time you sign into the platform. If you’re on a personal device, you can choose to skip this step for two weeks at a time.
We’re sorry you haven’t found the answer you were looking for! For any other queries or technical support, please get in touch using the support request form. One of the Champion team will get back to you within 48 hours.
Logging back in is easy. Sign in here to access the platform on desktop, or download the app via the App Store/Google Play (login using your usual details).
If you’re struggling to log into your account, check the following steps:
Click here to reset your password and we’ll email you a new, temporary one to log back into your account with. If you don’t receive this email straight away, check your spam folder.
Once you log back into your account, change this temporary password to something more memorable (this can be found in Update Your Profile on mobile and desktop).
No problem. Click here to reset your password, which will also reset your security questions. Then the next time you sign in, you will be asked to add new security questions and answers.
To add an extra layer of security to your account, you will be asked to set up two-factor authentication after you’ve registered for a Champion account.
This involves choosing 3 security questions and answers from a pre-populated list. You will then be asked one of these questions each time you sign into the platform. If you’re on a personal device, you can choose to skip this step for two weeks at a time.
Absolutely! It doesn’t matter if you’ve used the desktop to create an account, complete your assessment or even listen to your favourite sessions. All progress is saved and will be accessible through the app too. Just login using the same email and password combination.
We’re sorry you haven’t found the answer you were looking for! For any other queries or technical support, please get in touch using the support request form. One of the Champion team will get back to you within 48 hours.
To update your personal details, log into the platform on desktop or mobile, open the side menu and go to Update Your Profile. Here you can update details such as your name, email address, password and department/region.
Yes absolutely. You can change both your department and region via the desktop version of the platform. To access, login to your account using a web browser and go to Update Your Profile. Make sure to save your changes before you exit.
You can take your health assessment at least every 2 weeks, but we’d recommend completing it once a month to help you track your wellbeing progress. Once your health assessment is available to complete, a link will appear in ‘For You’ and on the side menu.
It will take you around 20-minutes to complete in full. The platform will save your progress, so you can return to the assessment at any time.
If you have made an error when completing your health assessment and would like to amend your answers, this is possible on request. Please contact support@championhealth.co.uk and we’ll be more than happy to help.
You can download our app via Google Play or the App Store.
If you already have a Champion Health account, you should sign in using the same login details. If you don’t have an account yet, you can register via the app using the company code provided by your organisation. If you’re not sure what your code is, please speak to your employer.
Sometimes when we make an update, it temporarily affects the way the platform loads. To help fix the problem, try the following solutions:
If these fixes don’t work, please submit a support request and the team will look into it for you.
We’re sorry to hear you’re thinking of leaving us! You can delete your account by using the ‘Remove Account’ button in Update Your Profile (accessible via the side bar). You will be asked to share your reason for leaving as part of this process.
By removing your account, you will no longer have access to the Champion Health platform and your personal health data will be permanently deleted.
If you deleted your account by mistake, your data is held on our system for 30 days before being permanently removed. Please get in touch with us within this timeframe if you’d like your account to be reinstated.
We’re sorry you haven’t found the answer you were looking for! For any other queries or technical support, please get in touch using the support request form. One of the Champion team will get back to you within 48 hours.
When you set up your account, we collect the data you share during registration (such as first name, email, department details and explicit consent to our Privacy Policy and Terms of Use).
When you complete a health assessment, we also collect and process the personal health data you share with us, so we can personalise your experience on the platform. The health data we collect comprises; physical health, activity levels, sleep, mental health, nutrition, hydration, alcohol, smoking and energy levels. We do not collect medical history or request access to health records.
All your data is stored securely (with encryption) behind next-generation firewalls in MS Azure hosted servers. All our systems/applications are routinely penetration tested. We are also ISO27001 certified, which is an internationally recognised gold-standard for information security management. Further details can be found within our Privacy Policy and Terms of Use.
We process your personal data for two purposes:
For Friends & Family users, your data will not be processed in this way and therefore will not contribute to the information contained within the workforce summary report.
Further details can be found within our Privacy Policy and Terms of Use.
No. Only you can see your personal data within your account. Your employer can only view aggregated, full anonymised summary report data, from which you cannot be identified.
To ensure an optimal platform experience, you must consent to sharing your data as described above. If you don’t consent in full during registration, you will be unable to create an account.
If you change your mind after registration, you can exercise your right to withdraw your consent at any time by deleting your account. This can be easily actioned from Update Your Profile within the side menu on mobile and desktop.
Following removal of your account, your personal data will be permanently deleted after 30 days (including data such as name, email, password, content recommendations/favourites/progress, profile image and friends and family access).
An anonymised version of your data will remain in the workforce health report. If you would like this to be removed, please contact support@championhealth.co.uk within 30 days of account deletion.
The quickest way to remove your data is by deleting your account. This can be actioned from Update Your Profile within the side menu on mobile and desktop.
Following removal of your account, your personal data will be permanently deleted after 30 days (including data such as name, email, password, content recommendations/favourites/progress, profile image and friends and family access).
An anonymised version of your data will remain in the workforce health report. If you would like this to be removed, please contact support@championhealth.co.uk within 30 days of account deletion.
We’re sorry you haven’t found the answer you were looking for! For any other queries or technical support, please get in touch using the support request form. One of the Champion team will get back to you within 48 hours.
Friend and family access enables employees (authorised users) to share platform access with up to 3 friends or family members. You’re an authorised user if your organisation has paid for and provided the Champion Health platform to you as a benefit.
As an authorised user, you can invite your friend or family member to create an account via the side menu on the platform or by using this link. Your friend or family member must be over the age of 16 to use the platform.
This one is up to you! Anybody who you think would like to use the platform can have access. The only requirement is that they’re over the age of 16.
Yes, friends and family access is free. There is no additional cost for using this feature.
Giving access is simple. For each friend or family member (up to 3) you’d like to add:
All data is encrypted, anonymised and stored securely using Microsoft Azure servers. Only you can see your personal data within your account and your data does not contribute to an aggregated organisational report. We never sell your personal details on.
For more details, check out our Privacy Policy and Terms of Use.
Of course! Even though we are a workplace health company, there are many aspects of the platform you can use and enjoy beyond our workplace health content.
We have also taken steps to remove explicit work references in the assessment and platform, however you may still notice work references from time to time.
You will have access to the platform for as long as your friend of family member (i.e. the authorised user) provides you with access, or until their access comes to an end.
The authorised user’s access might end due to them leaving the organisation that provides Champion Health services, or the partnership between us and their organisation ending.
In any event, you will be notified by email once your Champion Health account has been closed.
No, we don’t currently offer the platform to individuals on a subscription basis, but we are looking to do this in the future. If you’d like to receive updates about when the service may become available, please register your interest.
Removing access is simple. For each friend or family member you’d like to remove:
By removing access, your friend or family member’s Champion Health account will be closed immediately, and they will no longer have access to the platform (including their health report). If they haven’t registered for the platform yet, their unique registration link will no longer work.
Before removing a friend or family member, we recommend you let them know first.
When your access is removed, your Champion Health account will automatically close. This means you’ll no longer have access to the platform, including platform content and your health report. You will also receive an email from Champion Health confirming your account has been closed.
Your data will not be deleted automatically. If you would like to remove your data, please send a request to support@championhealth.co.uk or use the support request form.
The quickest way to remove your data is by deleting your account. This can be actioned from Update Your Profile within the side menu on mobile and desktop.
Following removal of your account, your personal data will be permanently deleted after 30 days (including data such as name, email, password, content recommendations/favourites/progress, profile image and friends and family access).
We’re sorry you haven’t found the answer you were looking for! For any other queries or technical support, please get in touch using the support request form. One of the Champion team will get back to you within 48 hours.
